Lighting solution operations
Lighting solution operations
Long-term support and assistance for your lighting solution.
We focus on the long-term performance and reliability of your lighting solution. At Zumtobel & Thorn, we provide comprehensive maintenance and support services to ensure that your system functions efficiently and is optimally maintained at all times. Our offer includes regular inspections, rapid troubleshooting, and tailored service-level agreements that are individually attuned to your needs. With our training and support services, we not only ensure functionality but also the future of your lighting solution.
Support – For trouble-free operation
Whether you're having operational questions, want to make system adjustments, or are experiencing urgent issues - our support team is at your service. With structured service processes, experienced technicians, and direct contact support, we ensure a prompt and proficient response.
Maintenance – Proactive rather than reactive
Regular maintenance cycles and visual inspections ensure uninterrupted and safe operation. If necessary, we carry out measurements on luminous intensity and system parameters to evaluate the condition of the installation and derive optimisations. So your lighting always performs at a consistently high level.
Optimisation & Adaptation – Your System in Transition
Changes in use, new requirements, or technological advancements: We assist you in adapting your lighting solution to evolving conditions. This includes software updates, control system optimisations, and, if necessary, structural modifications—all attuned to efficiency, safety, and user comfort.
Inspection & Luminous Intensity Measurement – Visibly More Control
As part of our inspection services, we provide precise on-site measurements of luminous intensity. This doesn't just enable us to carry out target/actual comparisons, but also to assess the impact of contamination or aging. The result: reliable data to help you make decisions about optimisations, maintenance, or replacement.
Why Zumtobel & Thorn?
Your benefits at a glance
- Long-term care: Our maintenance and support agreements ensure that your lighting remains in perfect condition.
- Fast problem solving: Our remote access and on-site services ensure that issues are resolved swiftly and efficiently.
- Professional training: We offer you the expertise required to independently manage your lighting solutions.